Richard believes in performance improvement. Not in some abstract way or in the sense of a discrete project, but in the continuous drive to improve how businesses operate. Personally affronted by waste – waste of time, waste of resources, waste of people, Richard has strived,both at Sullivan Street and in interim operational roles at Private Equity-backed companies, to eliminate this waste and ensure the effort of employees and businesses translates most effectively into visible results.
Richard read Physics at Keble College, Oxford and Manufacturing & Management at Cambridge and brings that combination of intellectual and practical rigour to his work with our businesses. He has 7 years of strategy consulting experience with Bain and Burlington alongside over 10 years in operational roles, and Richard sees all strategy through the prism of practical operational actions.
Before founding Sullivan Street Richard was Group Strategy Director for the John Lewis Partnership, which gave him an insight into and appetite for expanded employee engagement and ownership as part of a more forward-looking corporate citizenship.